> Or maybe they aren't designing for usability? Netflix is an awful website for example, it takes so long to find something to watch you might as well just give up and not watch anything.
Yeah I'd argue Netflix absolutely aren't designing for usability. The most usable UI they could offer starts with a big button saying "continue watching the last show you were watching" but that runs the risk of you stopping watching once you're done with that show. They want to push new stuff at you constantly.
> Nothing Microsoft has ever made has been usable
I'd argue Windows Phone 7 was one of the purest examples of usable UI I've ever interacted with. Then it all got destroyed. The sad reality is that good, usable design is never the top priority.