> We have well established procedures, overseen by the CAA, to investigate incidents. We are already working closely with them to provide a preliminary report to the Secretary of State for Transport on Monday. The conclusions of this report will be made public.
I see some airports were handing out camp beds for the stranded, although it certainly wasnt any AirBnB by any means, at least it was in keeping with the spirit of the law, even if it was only a little will-o'-the-wisp from a bog.
Why didnt the UN declare a state of emergency because they could have set up refugee camps which appear to have better facilities, than anything the airlines or airports have laid on, or is the law really that inconsistent, it would have its own schizophrenia definition in The Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition aka the DSM?
The problem is that there are no penalties for breaching the regulation, so the normal operating procedure for airlines is to ignore everyone and then selectively refund hotels only for the most persistent complainers.
This of course leaves those who either can't afford to front the cost of the hotel or can't stand their ground legally to get their hotels refunded, but the UK is probably the last government I would expect to actually do anything about it (although EU isn't any better in this case).
