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0 pointsmyroon52y ago0 comments

Cloud revenue is a subset of Subscription revenue, and Subscription revenue is mostly Support ($101.9M). In fact, 3/4 of their total revenue is Support

0 comments

glenngillen2y ago

I don’t think Support is what you think it is here. Ask any Vault or Terraform Enterprise customer how much they pay and what it’s for.

softveda2y ago

Correct, HashiCorp support price is built into its SKU tiers like Bronze, Silver and Gold. They don't charge for support tickets.

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0 pointsmyroon52y ago0 comments

Cloud revenue is a subset of Subscription revenue, and Subscription revenue is mostly Support ($101.9M). In fact, 3/4 of their total revenue is Support

0 comments

glenngillen2y ago

I don’t think Support is what you think it is here. Ask any Vault or Terraform Enterprise customer how much they pay and what it’s for.

softveda2y ago

Correct, HashiCorp support price is built into its SKU tiers like Bronze, Silver and Gold. They don't charge for support tickets.

j / k navigate · click thread line to collapse