"serve and protect" is the "part of a nutritionally balanced breakfast" label on your bowl of chocolate frosted sugar bombs that also includes 5 full grapefruits and a dozen bran muffins.
Police have no legal duty to serve and protect citizens as per the 2005 ruling from the Supreme Court. It's just a logo, a catchphrase. It means nothing.
https://static.wikia.nocookie.net/candh/images/d/df/Chocolat...
https://www.barneslawllp.com/blog/police-not-required-protec...
https://www.nytimes.com/2005/06/28/politics/justices-rule-po...