>what are the line managers managing?
I don't know how the org structure is like at the DSPs that Amazon contracts with, but do they even have "line managers" in any meaningful sense? Given that DSPs are basically small businesses, I find it unlikely that the owner will needlessly add "line managers" that don't do anything. If anything, the "line manager" is probably the owner, who has a bunch of clerical/admin tasks in addition to being "manager".