Well thanks for telling me this. My point was that reliability could be a true concern, but if people believe they can’t shop for it, they won’t bother.
You kinda proved my point too - your suggested steps to follow take weeks, and end in a “maybe you’ll get something a bit better than average”. That truly sounds like “don’t bother even if you want it”.
That's a fair point. If there was an easy "reliability score" slapped via a sticker onto every appliance, and it was reliable, then yes, consumers might care a lot more - especially for the more expensive ones.
