--- I initially clicked on this post fully prepared to be outraged at Reddit and its CEO, but after carefully going through the audio, I just can't share that sentiment. I've listened to the recording multiple times, making sure that I'm not missing any crucial points in the conversation. It is evident to me that this statement, "if you want Apollo to go quiet," did come across as a threat.
Yes, the developer tried to backtrack later in the call by adding "in terms of API usage," but the damage was already done. Steve's side even provided several opportunities for him to clarify his statement, claiming that he couldn't hear him properly. I understand that many members of this community are rightfully upset with Reddit and its actions in recent years (me included), but we cannot turn a blind eye to the fact that it really felt and sounded like a threat. ---
Transcript of the call: https://gist.github.com/christianselig/fda7e8bc5a25aec9824f9...
Audio: http://christianselig.com/apollo-end/reddit-third-call-may-3...
In the least charitable possible interpretation for Christian, he made an implicit threat that he would continue to raise community clamor if not bought out, then backtracked it as soon as he was asked about it, both parties shared an apology for a misunderstanding neither believed was really a misunderstanding, and then Steve made public statements of the original interpreted threat only, with that editorialized paraphrase. In responding to that statement, Christian announced his app would close in 22 days, so it sounds like he can't be doing much with Reddit's community by then regardless.
I don't see the point in either of these situations for Steve to have said what he did, and he must have been aware of how this call could be interpreted in transcript and did it anyway. If I was hearing about this as a disagreement between business partners retold in a bar conversation, I might give reddit's team the same benefit of the doubt as you. In this case, it doesn't seem to matter much. The question remains WTF was spez thinking even making those comments.
There's a common error where, because one believes they have been aggressed upon, they can behave as if they actually have been aggrieved without actually examining realistic positions of actual evidence. I've seen this sort of thing happen in a variety of circumstances. Whether or not the Apollo developer intended to threaten or not doesn't actually change the behavior of the person who took whatever was said as a threat, and acting in a reconciliatory manner when one feels threatened is actually a very reasonable thing to do.
And do you think if Steve had made this offer, would we have even heard a second of this recording?
I mean, come on guys. He literally said "I can make it easy on you," named a price, and then clarified that he was mostly joking.
edit: Thank you for catching that! I've now changed "Steve" with "Steve's side."
The misinterpretation came from the ‘quieting down’ expression, which referred to the API usage (I think quite obviously).
instead of your thought experiment, I'd request you just pose your impartial take on the most charitable view for Steve and explain why in that view it was a reasonable act of good leadership for him to make these comments. Otherwise I don't think we're really talking about the same thing.
You've quoted the transcript elsewhere for people to "decide for themselves" and I'm not sure how you could be convinced we all did in fact read it and already did, and just don't agree with you.
It was not Steve on the call, it was an unnamed Reddit employee. Christian makes this clear in his post.
The alternative is that he has no choice but to shut down the app, given that they've announced what the price will be 30 days before it's introduction. Even if he'd said nothing there would have been a shitstorm; the timing would be obvious.
Reasonable notice of the price increase would have given 3rd party developers time to monetise and meet the new costs. A more reasonable price could have been borne by 3rd party apps with very little fuss. Making API access a premium Reddit feature would have put even more money in Reddit's pocket. Buying out the 3rd party apps would have been unpopular but would give Reddit the appearance of being less incompetent, underhanded, and duplicitous.
Instead, Reddit made literally the worst possible choice in this situation: alienating their users and the moderators that do most of the work on the platform.
(for the record, I almost feel like he's in the right to do so. Still weird how this is being presented)
You say it was later in the call, but it was an immediate request for clarification and then reworded and clarified once that statement was made. There wasn't some long back and forth where the developer finally relented and changed his mind.
If anything, the immediate response of "No, no, sorry. I didn't mean that to-" seems to indicate that he wanted to clarify what he meant.
And "if you want Apollo to go quiet" isn't the original quote anyways, not sure why you had to paraphrase but pretend otherwise.
Christian: I said "If you want Apollo to go quiet". Like in terms of- I would say it's quite loud in terms of its API usage.
It is clear that Christian was asking Reddit to buy out Apollo. It was a business proposition. Pay me 6 months, and I'll shut off my app, which is what Reddit wants. They want more users on their official app so they can make revenue. The language he used was clumsy, but it is clear, and it was clarified afterwards. The natural easy response is to say no, we are unwilling to pay, end of conversation.
The problem here is that Reddit seems to be litigating free-flowing language from part of a conversation as part of its defense for its changes. That is not only ridiculous, but wildly inappropriate.
To be honest, reddit has all the justification it needs to do what they're doing. Do I think they're making the right decision? No. But they're free to raise prices however they want. It's their API. But a billion dollar company accusing an individual of threatening them and then continuing to litigate the words used even after clarifications have been made is indicative of a catastrophic leadership failure on Reddit's side.
They may not be. According to Christian's post, they told him they will not do that in 2023. Were he inclined to sue them, he might be able to hold them to that.
https://en.wikipedia.org/wiki/Estoppel#Reliance-based_estopp...
https://www.youtube.com/watch?v=Ypwgu1BpaO0
I think that interpretation is incorrect and based on Christian's attitude towards the whole thing. More likely it's projection on the part of Reddit's CEO.
It is always amazing to me how easily people will accept however an issue is framed for them on social media.
Of course this was a threat. It wasn't a language issue. And the post-hoc explanation was nonsense. It was an obvious and indisputable threat.
And it’s even more amazing when people think they are smarter “than the average” and go the exact opposite way just because, failing a proper evaluation.
> Steve: "Apollo threatened us, said they’ll “make it easy” if Reddit gave them $10 million."
> Steve: "This guy behind the scenes is coercing us. He's threatening us."
In the audio call Steve apologizes for the misinterpretation after clarifying, but then goes off and still makes claims of threats.
I just listened to your audio link several times, and I totally disagree that it sounded like a threat.
Also, the call was not with Steve, as Christian explained:
> Have you talked to CEO Steve Huffman about any of this?
> I requested a call to talk to Steve about some suggestions I had, his response was "Sorry, no. You can give name-redacted a ping if you want."
I look at less of a threat and more of a calling the bluff...
Second, listening to the actual audio, it doesn't sound like a threat at all, and it all cleared up right away.
"You are claiming that my app is costing you $20M a year in API calls. Just buy it from me for $10M. Then it's yours to shut down if you want, or modify, or whatever you want to do with it."
That's not a threat. At that point it seems like he didn't have any obligation to do anything, and was offering them a mutually beneficial deal. Reddit's cost go down by $20M a year, he gets paid, and everybody (except probably the apollo users) benefits.