I’m not going to argue with your points, but we’ve spent maybe a months worth of man hours figuring out why some SaaS service wasn’t working this year. Only for it to be because some Azure or Office365 or Sharepoint online service wasn’t healthy, and, to be fair, because some of our systems aren’t build very maintainable so that it takes a ridiculous amount of time to figure out what is wrong. Still, it would’ve probably cost us maybe a work-weeks worth of time if we were more competent, which sort of goes against the SaaS idea when the licensing is also approaching the cost of self-hosting and hiring a Sharepoint person. Well, if a Sharepoint person existed of course, but I bet you get my point.