I submit bugs to open source projects as they are transparent and it helps developers.
I don’t submit random bugs to Oracle because nothing happens unless it’s serious and I have paid for support to have dedicated engineers debugging stuff.
yea, in oss projects, users tend to feel more like stakeholders than with products of some mega-corp.
we all know that these feedback channels just create a corpus of opinions to be used for arbitrary arguments by management. no one is gonna read or even react to this unless it's necessary.
The privacy violation of doing so and communicating who the hell knows what metadata to a man-child who will happily disclose it if he feels like it one day?
Not least because this is why I wouldn't consider buying a Tesla. It feels too much like dealing with software: it isn't your car. It is Teslas car. And maybe paying a bunch of money for it means you can drive it, but sometimes, when you hit some corner case, it doesn't.
As a Tesla owner, I would love to know what corner cases you are referring to.
I've been a tech at a Ford dealership, and I'd say that the incidents which render the average Ford undrivable are far greater than the incidents which render the average Tesla undrivable.
I get this a lot with institutional support at my organization’s IT. “Why didn’t you report it, it just takes a minute.”
The effort is in the follow up time and the pointlessness.
Submitting an IT ticket is different than a Tesla event. But I don’t want someone to ask me if I’ve rebooted my computer and trying to call and confirm I’ve tried all the things I said I tried.
I never submit tickets unless I expect some strong probability of solution.
