But that's literally how it works! A certain number of pages are included in the monthly cost, and you're billed for additional pages over the limit.
The problem is that OP cancelled their subscription shortly after receiving a new cartridge. So now the options are:
• Make OP return the cartridge.
• Charge OP for the remainder of their cartridge as a cancellation fee. (Yuck!)
• Prevent OP from using the cartridge.
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> The fact that ink must be bundled in cartridges that print many pages is HPs problem, not consumers, and they can't work around that with a non-sensical subscription model.
But at the same time: consumers are choosing to buy this subscription. HP provides an option to buy cartridges outright, without limits, and consumers are choosing the subscription instead.
I don't know why consumers are doing that. I would never do it, and I would strongly advise others against it. But many people appear to appreciate the service.
Now, maybe those people are being tricked into the subscription via dark patterns, which would be a problem, but a different one.
