There's no social problem here, there's a usability problem. I'm a 40 year old nerd and I dread having to open the 3rd party SMS app on my android. (The official Google one won't even send an SMS, just gives me the "Couldn't send, tap to retry" error every time I try.)
And the fault is firmly on Apple and Google for having their collective heads so far up their walled gardens.
* badly broken group chats
* problems with long multi-part messages (sending and receiving both)
* REALLY bad compression on images (well beyond common carrier size requirements)
* missing basic features like read receipts
* problems with messages not being sent/received correctly via carrier "wifi calling"
* and of course some of the intentionally irritating features they added like the way iOS sends "reactions"
I've seen it from both the iOS and Android sides over the years, using both OSs myself, and helping others with issues, and I just can't draw any conclusion from it besides that Apple was either completely apathetic, or intentionally wanted to make SMS a bad experience.I worked for the company for 10 years and was a big believer when iMessage first came out, but it still irks me that the promised of iMessage as an open standard never came to pass. In meme terms: "You were the chosen one Apple, you were supposed to bring balance to messaging, not leave it in darkness!"
I think it's wild that something as fundamental as messaging is essentially now a worse user-experience than sending e-mails. I frankly wish e-mails were the common way to "text" each-other in my social groups, but that's unfortunately not the case.