undefined | Better HN

0 pointsbwoodruff3y ago0 comments

As our CTO, Pedro, discussed in his blog post (https://blog.1password.com/privacy-preserving-app-telemetry/), we have only rolled out telemetry to our employee base. We will be analyzing the results of this internal-only roll-out before implementing this functionality more broadly.

This functionality will have a prominent in-app message that will ask Individual and Family account users to choose whether they prefer to keep telemetry on or off their account. Nothing gets collected until they’ve made this choice, and users will be able to change their preferences whenever they would like.

-Ben, 1Password

0 comments

6 comments · 2 top-level

93po3y ago· 2 in thread

> This functionality will have a prominent in-app message that will ask Individual and Family account users to choose whether they prefer to keep telemetry on or off their account. Nothing gets collected until they’ve made this choice, and users will be able to change their preferences whenever they would like.

Does the choice for "Track My Activity" look like a "Continue" or "Next" button? Respectfully, it sounds like you're trying really hard to not actually say it's going to be opt-out.

bwoodruffOP3y ago

The designs for what the screen will look like have not been completed yet. I couldn't say exactly what the language will be. From what I've seen thus far it will be clear that there is a choice to be made, but the default selection will be to enable telemetry.

Here is a draft of what we're considering: https://bucket.agilebits.com/ben/telemetry-consent-draft.png

Does that help clarify what the experience will be?

93po3y ago

I appreciate the least-bad option for a feature most people don't want. I will be impressed if this is how it's implemented and how it stays. I also appreciate your willingness to engage with people online who get to stay anonymous while making criticisms when you don't have the same luxury.

Aaron22223y ago· 2 in thread

So it's effectively opt-in then? It strikes me as odd that this wasn't clearly communicated in the blog post, and even more odd that phrasing like "At that point, we’ll also provide guidance on how you can opt out if you’d like to" was used.

93po3y ago

It sounds pretty clear it's not opt-in. They'd just say so if it was.

bwoodruffOP3y ago

You're not going to have to hunt around in the settings to consent to telemetry, no, but we're also not going to collect without consent. We're in the early stages, so this is subject to change. Still, our design team shared this mockup that may help visualize the direction we plan on taking if we move forward with a customer-facing rollout of telemetry.

https://bucket.agilebits.com/ben/telemetry-consent-draft.png

1 more reply

j / k navigate · click thread line to collapse

0 comments

6 comments · 2 top-level

93po3y ago· 2 in thread

Does the choice for "Track My Activity" look like a "Continue" or "Next" button? Respectfully, it sounds like you're trying really hard to not actually say it's going to be opt-out.

bwoodruffOP3y ago

Here is a draft of what we're considering: https://bucket.agilebits.com/ben/telemetry-consent-draft.png

Does that help clarify what the experience will be?

93po3y ago

Aaron22223y ago· 2 in thread

93po3y ago

It sounds pretty clear it's not opt-in. They'd just say so if it was.

bwoodruffOP3y ago

https://bucket.agilebits.com/ben/telemetry-consent-draft.png

1 more reply

j / k navigate · click thread line to collapse