You are correct, the ascent of ChatGPT and its impact on the search industry has been substantial. Fortunately, the swift commoditization of models (and rising pressure from open-source) is reducing their potential influence to pricing, quicker than we initially anticipated.

On the other handm, we were forced to reassess our approach due to the situation with Bing, which led us to invest further in alternative partnerships and strengthen our own infrastructure. And despite the challenges this transition presented, it ultimately instilled a renewed sense of optimism in our team.

The most difficult aspect of this process has been receiving emails from customers who felt let down by the way we managed the change. We are committed to learning from this experience and improving our communication and execution in the future.