Maybe not this implementation in particular.
But almost all consumer apps can be removed with a chat interface.
Hiring a cab? “Please get me a cab to X from my current location”
Food: “please order delivery to my apartment. Something healthy and under $20”
Anything really.
And chatting as an interface is so much better than navigating every different user interface and app associated with these tasks.
Apps will mostly become backends only. UI front ends will be delegated to super data intensive environments where users need to help “guide” or monitor systems in real time where visual metrics are more efficient than reading text.
This is may be your opinion but it certainly isn't mine, I do not enjoy chats and find them to be worse than a UI in many cases.
Puhlease, speak for yourself. I don't need to be a whole another part of the city because chatbot/humanbot mistook a similar sounding name for what I need. I don't need 'something healty' from a pizza joint nor avokado slushie with a mini bits of artisanal flour combs.
I'm literally in the cab now, I know it came where I pointed (not where GPS suggested), I know where it whould get me, because personally set the point.
The same could be done with a cab or food. Of course the chat bot would confirm with you before placing an order.
I and many many people are sick of using 5 different transportation apps 4 different food ordering apps, etc.
Chat is by nature unorganized and unspecialized.
To extend on this argument, this is also partially the reason that low code never took off.
I’m just waiting with bated breath to see how this obvious desire to plug “AI” into things to create utility (optimistically assuming security gets sorted) collides with our present world where nobody from Expedia to retailers to governments provide any open APIs, only presenting (usually terrible) human UIs. Will the agents that eventually get made, just be emulating a browser and using computer vision and figuring out how to use these sites the way people do? Or will businesses open up and see API access to bots as a way to bring in more business?
