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0 pointslatchkey14y ago0 comments

I don't see a SLA for Stripe on the ToS page, why not?

0 comments

moe14y ago

I don't see a SLA for Stripe on the ToS page, why not?

Blanket SLAs are not normally worth the paper they're written on. Look up the breach-compensation for your favorite TOS-SLA sometime.

Publishing the uptime history is a much more honest approach. Kudos to stripe for doing just that.

latchkeyOP14y ago

I'm not knocking them for publishing their failures. That is all great.

I'm questioning the comparison with other unrelated systems that are much bigger than them, especially when they don't publish a SLA themselves.

moe14y ago

Why should they publish an arbitrarily chosen figure in addition to telling you the actual figure?

pc14y ago

That blog post refers to their high-replication datastore, not GAE as a whole.

j / k navigate · click thread line to collapse

0 pointslatchkey14y ago0 comments

I don't see a SLA for Stripe on the ToS page, why not?

moe14y ago

I don't see a SLA for Stripe on the ToS page, why not?

Blanket SLAs are not normally worth the paper they're written on. Look up the breach-compensation for your favorite TOS-SLA sometime.

Publishing the uptime history is a much more honest approach. Kudos to stripe for doing just that.

latchkeyOP14y ago

I'm not knocking them for publishing their failures. That is all great.

I'm questioning the comparison with other unrelated systems that are much bigger than them, especially when they don't publish a SLA themselves.

moe14y ago

Why should they publish an arbitrarily chosen figure in addition to telling you the actual figure?

pc14y ago

That blog post refers to their high-replication datastore, not GAE as a whole.

j / k navigate · click thread line to collapse