No offense but it's kind of wild to me that y'all had 3 infra operations people out of 60 hires.
As someone who had to do SRE-style work in a smaller company for a long time despite obsetnsibly being a backend dev, the institutional knowledge you get from "real" SRE people is so valuable, and makes me a bit hopeful for the future.
It was really 7 out of 60, but yes. We ran into two problems: 1) the infra ops jobs is pretty intensely difficult here and 2) actually building an infra ops _org_ instead of just hiring individual engineers and overloading them seemed important.