Imagine you're a human doctor, except your patients are mute and can't give consent, and they're brought to you in a sorry state for emergency care by people who are frequently hostile and grossly neglectful to your patients. To that pile of daily woes, add significant student debt, chronic under-staffing issues, and increasing PE ownership.

It's a really tough industry, almost everything is stacked against them. [I've worked in a pet-care-adjacent space for a few years].