Thanks for looking! and you got all the way to our guiding principles! Awesome.
Our spot in the OpenStack/Open Source ecosystem isn't code - and looks like it isn't clear enough - it is that we make the full open source version of OpenStack and Ceph available in an environment that is suited to those systems - not a test system, but a real multi server system.
It lets people experience OpenStack and Ceph before every having to take on architecting it - and the Ansible we used is available to them to either carry forward on our systems or for using it as the basis of anything they want to build.
These are both for paying customers and for people learning - we have set aside resources and in our business model to allow people to spin up and use the clusters so they can learn.
OpenStack and Ceph in real production is pretty hard to pull off - failure is really common and so what we are hoping is we can at least ease some of that.
We also help OpenStack itself by providing hardware for the Zuul dev pipelines.
As for who we sell to/make money/solve - these are usually mid-size companies spending between $30k and $100k per month on Cloud and we handle part of that spend. Usually because we can tune the cloud to their workload for better performance or because we are a better deal with better support than the local mega cloud...