undefined | Better HN

0 pointsjiggy201114y ago0 comments

Many software companies don't have service divisions, or have a service division that consists of people answering the phone and providing basic "talk you through the installation" type support.

I assume that the software your company sells for large amounts of money is not GPL , if it is pure GPL I would be very interested to know who they are and how they manage to get people to actually pay for it when they could just download it for free online.

If a company exists to make money, why would you discount one of their profit centers as invalid because of another of their profit centers?

That's not what I'm saying, what I'm saying is that I've never seen a company create GPL software as a profit center in itself and I really can't think of a business plan that would make that feasible.

0 comments

bmelton14y ago

Sourcefire does almost exactly that. Their software is open source and you can download and install it for free.

They sell licenses and services, and you can pay for quicker updates to firewall rules and the like. As commercial customers, you can have their software engineers onsite tuning things to your environment, etc.

Covalent is a company that sells Apache. Obviously, they didn't manufacture Apache webservers, but, like Xamp or Wamp, they sell value added bundles that include Apache configurations pre-compiled with PHP or Perl or what have you.

Again, they also have a services division, but I don't personally know much about it.

For the record, no, my company does not sell GPL software. It was proffered as an example that non-GPL-based companies rely on both software sales and services, and it doesn't really matter whether or not the software is GPLd. I don't know why you'd hold it against RedHat that their software is freely downloadable when they're still selling more than a few copies of RHEL.

jiggy2011OP14y ago

Sourcefire are selling services based around a GPL product.

Not so familiar with Covalent but it appears they have some things available as GPL but if you want all the enterprise features then it isn't GPL.

Redhat is the same really, they also make their money from support. I believe you need to buy RHEL if you want the support from them, although this might have changed now.

I never suggested that GPL cannot be part of a business plan , I was just disagreeing with the statement that there are companies that sell GPL software, in all cases I can find what you are really paying for is something else not the software itself.

My point is more that there are many areas of software that this does not work in , games or most consumer software being an example.

http://www.gnu.org/licenses/why-not-lgpl.html

"Using the ordinary GPL for a library gives free software developers an advantage over proprietary developers: a library that they can use, while proprietary developers cannot use it."

bmelton14y ago

You can 'buy' RHEL without buying a services contract.

Sourcefire SELLS the product, flat out. If anything, they're more of a 'freemium' offering where the free product is a GPL product, and the 'premium' is a faster release cycle for patches / upgrades / definitions.

Covalent sells Apache. I've dealt with Covalent products at a number of federal installations, and I've never once seen a Covalent services rep. If their aim is to sell services, they're not doing a good job.

There are a cornucopia of other examples as well, but these are the three most fitting the description you claim doesn't exist. They do in fact exist, and are making money selling GPL software. That they also have services divisions has nothing to do with whether or not they're making money from selling software.

1 more reply

j / k navigate · click thread line to collapse

0 pointsjiggy201114y ago0 comments

Many software companies don't have service divisions, or have a service division that consists of people answering the phone and providing basic "talk you through the installation" type support.

If a company exists to make money, why would you discount one of their profit centers as invalid because of another of their profit centers?

0 comments

bmelton14y ago

Sourcefire does almost exactly that. Their software is open source and you can download and install it for free.

Again, they also have a services division, but I don't personally know much about it.

jiggy2011OP14y ago

Sourcefire are selling services based around a GPL product.

Not so familiar with Covalent but it appears they have some things available as GPL but if you want all the enterprise features then it isn't GPL.

Redhat is the same really, they also make their money from support. I believe you need to buy RHEL if you want the support from them, although this might have changed now.

My point is more that there are many areas of software that this does not work in , games or most consumer software being an example.

http://www.gnu.org/licenses/why-not-lgpl.html

"Using the ordinary GPL for a library gives free software developers an advantage over proprietary developers: a library that they can use, while proprietary developers cannot use it."

bmelton14y ago

You can 'buy' RHEL without buying a services contract.

1 more reply

j / k navigate · click thread line to collapse