"Item Defective" - Unopened factory sealed, tamper-proof blister pack.
"Not Received In Time" - Delivered 3 days ahead of schedule.
"Too Small" - Item clearly says in multiple places, and even demonstrates in images, the item is 2mm in diameter.
The result? Everyone pays more for the products so we can support a few bad apples serially returning stuff.
This new policy from Square is going to stick merchants with an empty bag for all returns. Which ultimately will make merchants more careful, to avoid getting hosed, ie. raise prices for everyone to support a loss on a returned or cancelled transaction.
If a transaction is cancelled, or reversed/refunded - nobody should be making a profit. That includes Square, Visa, etc. This is just an absurd anti-consumer policy that small businesses (the only ones using Square) will get blamed for being greedy over.