Interesting, but you'd think that even these OCR fallout cases could be automated by neural net (I'd expect super-human performance on a task like this), especially since they have the training data right there.
It's cool how well integrated this is with the sorting centers where each mail piece actually is, so that the cases they handle essentially flow thru (with a retry attempt) as normal.
I've got to wonder why my piece with missing city but 100% legible otherwise-complete address including ZIP was still returned to sender. Seems it may have been policy for a certain class of mail (this was international registered, with a tracking number printed on it). In this case, to make matters worse, despite having themselves returned it to overseas sender, they then kept on sending me updates on their failure to locate it when I asked them to track it!