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0 pointsgorkish3y ago0 comments

My secret weapon for cutting through the call-to-cancel CSR script with a machete is the following:

"May I ask why you want to cancel your account today?"

"No, you may not."

For some insane reason they ALL phrase the question this way, enabling this little grammatical gem of a response. Enjoy.

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lozf3y ago

Also useful when phoning for many other reasons:

"... calls may be recorded for training purposes."

"Thanks for giving me permission, I am recording this call ..."

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