story
- Realtime kernel/lib patching.
- Patch management.
- 24x7 monitoring and response.
- Metric collections, alerting, and health reviews.
- Tuning and infrastructure best practices wherever you are (AWS/GCP/Azure/mnx/colo).
- Ad-hoc support - example this week -- one customer who runs large ecommerce valentine day related -- needed eyes on all infrastructure. We sat in slack with them, and huddled realtime to work through any issues.