Whether or not they are a good company that provides quality, unparalleled products is not a point I’m contending. They are not competing on that alone. That’s my point.
Yeah, there's a massive amount of essential features just missing from OSM and QGIS. Like, even the most basic - layers. They don't even really exist in OSM side of things. Whereas if I'm doing travel-time-bands from medical centers, I absolutely must use multiple boundary layers.
Then again, I'm an engineer, not a data scientist. My colleagues (all data scientists) do all sorts of crazy awesome work. Again, unless you're hacking R/python code and piecemeal it together, you're using ArcGIS. Then again, "ArcGIS Notebook" is a dockerized Jupiter system for doing just that in ArcGIS enterprise.
edit: As for me personally, since I'm working in geoinformatics, I've been teaching myself the hows and whats. Im pretty proficient at both ArcGIS and QGis, as I'm trying to learn them side by side.
If I am doing my own projects, I will use QGis. That's not even a discussion. I'm not about to use proprietary systems to lock up my data.
I've been telling people for years they should be using GIMP and Linux but nobody cares. At least Oracle's stranglehold seems to be weakening.
The alternative to Photoshop is that I gave $40 to Pixelmator and now I have an awesome photo editor that does plenty.