Perhaps it’s an English translation thing, but note that I didn’t use “seduce”, intentionally. But yes, people who are more charismatic/friendly/charming/whatever other word, will make more in tips. Which is easier to do with smaller table sizes, hence my point.
I agree with you though! As I said, I also hate tipping, even as someone who grew up with it and worked (pretty successfully) in the industry. Lots of other service businesses have successfully demonstrated that you can incentivize good service without requiring tips (non-commission retail, etc).
