Ask HN: chatGPT but for a company's knowledge base?

3 pointsmmlkrx3y ago7 comments

We're currently looking for a suitable knowledge management tool and after being blown away by chatGPT's comprehension of natural language, I'm wondering if something exists that:

- uses a language model to improve discoverability

- is GDPR compliant (ideally open-source or self hosted)

- does not make stuff up but links to the relevant knowledge base article

- supports versioning of articles

- simple text based format (like markdown)

7 comments

nutanc3y ago

The search piece can be self hosted and can be compliant etc. But the generative piece is a little harder to do. The models are really big if you need good quality output and the best models are closed APIs.

In my experiment for our web site, https://speech-kws.ozonetel.com/ozosearch, the search piece is self hosted(know more links). But the generated answer is given by OpenAI API.

ibestvina3y ago

We are currently building something similar at Qluent [1], and are considering expanding into the usecase you described. If you find it interesting, I'd love to talk about your exact requirements. You can find me at ivan (dot) bestvina (at) qluent (dot) com.

[1] https://qluent.com

32gbsd3y ago

This has all been done before chatgpt.

lma213y ago

I'm not aware of any tool that can ingest thousands of company-specific knowledge data, and then have a chatGPT-like experience to answer questions related to that company (or product). I'd love to know what i can use to do that.

adyashakti3y ago

Ditto

gbertb3y ago

check out https://gpt-index.readthedocs.io/en/latest/index.html

mmlkrxOP3y ago

Thank you for making me aware of this project. While it doesn't quite give the results (yet) I was hoping for, it does look quite promising!

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