But Skype/Teams/Zoom gets visibly glitchy, which may be annoying during remote schooling or work. In the past two years, a sizeable fraction of "typical consumers" started to use real-time applications a lot.
Not to mention, while Netflix "still works", TikTok may not. Or YouTube, if you happen to switch between videos at the moment. Or Facebook or Twitter or anything that relies on the "infinite scroll" dark pattern.
Point being, regular, non-tech users definitely notice. We may think that they don't, but that's because they don't know how to frame what's going on, and have been conditioned to accept that digital technologies are just shitty and glitchy. They think it's their fault, or the problem with "their Internet", or that their computer "has viruses" - and won't tell you until you're close enough with them they feel they can vent to you, or hope you can fix it for them.