Yes and what I’m saying is that is not an okay solution. If you lost absolutely all your proof of ID and bank cards, there is still ways to sufficiently prove your identity and recover access to your assets and bank accounts. An email address is an asset.

My mother had an account inaccessible as the mfa backup workflow did not work, my email was the second factor but it refused any codes I provided. I assume this is a functional bug but google has no inbound communications so I could never resolve it. My mum ended up requesting her old number from a phone provider who obliged.

The world will be a better place when legislation requires these evilcorps to at least have some baseline responsibilities to the people who they are supposedly helping while making trillions in revenue.