On the other hand, if the yearly amount is so small, a service (a single dedicated human) to fix/reset/correct those issues should be affordable by Google.
This is not specific about Google, a lot of services/apps/whatever like (and it is probably true) to state how they are in practice error-free, at least with account management, yet when this extremely rare event happens there are no (or extremely complex) ways to fix the problem, short of posting to HN or to a social and hope that some good soul working at that company notices the issue and decides to solve it.