I relate with the story. Many times in my life I put love in my work (passion for the work itself, going the extra mile) and I feel it was not acknowledged. The gap between ones commitment to the cause and a cold reception can be heartbreaking.

… the hard lesson is that in these cases we need to acknowledge that we work from the heart because we want to create meaningful things in our lives. It is for us, in the end. We have to treasure and feel lucky for the times it’s acknowledged and reciprocated, but can’t base our happiness on the expectation of being seen every time.