If you stream without a face camera at all it generally hurts your ability to grow an audience, and unfortunately our society is still pretty focused on appearance so if you don't look great you're going to potentially get a lot of toxicity in your chat. A vtuber avatar acts as an equalizer in this sense and also lets people express their personality and aesthetics visually in a way that might not otherwise be easy - they can pick eye and hair colors they think represent them without having to use colored contacts or hair dyes, etc.
A few different people I know found that having a vtuber avatar made it much easier for them to get into streaming regularly and it did grow their audience, so I'm happy to see the technology catch on and improve.