2. Write .
It's not that hard really is it.
At the end of the day, if you've got someone who can't work out how to drag a file into a folder and then type  after you've shown them a couple of times, is this really the person you want writing the documentation for your process?
— The intern I just had to fire last month. She pretended because her generation was born with iPhones, that knowing advanced computer skills like Cmd+V was something that wasn’t a given at 21 years old. It blew my expectations about school - but at least school teaches them to find unexpected arguments.
I think her assessment of the situation is fair.
This makes no sense given that you get the same payoff by using something like Atlassian's wiki. No git, no markdown, none of this nonsense, users can just immediately hit the ground running with advanced formatting support and version history.
I think you're lacking a lot of empathy for nontechnical users. I don't see how you could ever argue that your git + Obsidian stack is "more valuable" than an off-the-shelf wiki solution.
Welcome to the world of non-technical people.