Like how their status page is on a completely different domain (not subdomain) and hosted at a different webhost.
So we can continue to get updates like we are right now even when things aren’t going as planned.
Downtime with email services has large disproportionate impact than other services (I am right now waiting on a magic link to login into Slack).
Curious, has GMail or iCloud mail ever had a downtime? I can't remember GMail ever having issues.
I wouldn't have noticed the previous Fastmail outages if it weren't for HN, either, though I could just be an outlier too.
Plenty of times.
It definitely happens to other providers.
> We are currently experiencing a DDoS attack. We have a number of mitigations in place to minimize the attack’s effects. Some customers will see a degradation of services.
Joy. But the app is back up for me, at least.
> 16 Nov 2022 05:57:15 UTC
> Some customers are experiencing interrupted access to Fastmail services. We're looking into it.
--
Seems down for a couple of minutes now.
Webmail, App & IMAP are all dead.
https://www.fastmailstatus.com/ does not show anything yet.
"Some customers are experiencing interrupted access to Fastmail services. We're looking into it."
"We are currently experiencing a DDoS attack. We have a number of mitigations in place to minimize the attack’s effects. Some customers will see a degradation of services."
https://downforeveryoneorjustme.com/fastmail.com reports it's down, too.
I've encountered many gmail (mostly imap) outages in the last 10 years, and mostly moved off of them when I moved to fastmail. Even if they've had 100% uptime since I last checked, they're still nowhere close to getting back up to 5 nines for me.
The only time I had issues was when I made some gnarly config attempting to auto-sort all of my emails, and their support rep was very knowledgeable and useful. An actual response from real humans, who actually listened to me instead of checking boxes of “have you tried turning it off and on again”.
It’s a recommendation that I originally got from HN, and hopefully others will see all of the positive comments in this thread as well :)
Only thing that still frustrates me constantly: their mobile app doesn’t work offline. If you want that, you’ll need to set up IMAP with another email client (like Apple mail)..
16 Nov 2022 06:33:23 UTC
We are currently experiencing a DDoS attack. We have a number of mitigations in place to minimize the attack’s effects. Some customers will see a degradation of services.
That said, I've used Fastmail for years and this is the first time I've had any sort of issue. Can still greatly recommend it.
I miss all the Tim Tam's they brought to our Oslo office!
Thank you, OP and HN. Much appreciated. Glad to know I haven’t lost my mind. Completely. Yet.
(No promises in the years to come! Mwahahahaha!)
;-)
I enjoy the beta version so much that I just live on it all the time, if that helps set expectations about how "beta" it is