Amen. I was married to a narcissist for an unfortunate season of my life.
While going through counseling in the aftermath of that experience, I started recognizing scary correlations between how she treated her surroundings and how tech companies treated their surroundings.
If you look at the set of guidelines that we use to determine narcissistic behavior, and then replace it with "Uber|Google|Facebook|Stripe|Tesla|Apple|Amazon|Sendgrid|Shopify|Twitter|Intuit|Etc", it's disconcerting how much overlap there is.
That's why I bought www.narcissitech.me, so one day I can log how blatant and dominant these companies are.
Narcissists are difficult because they're dominant and deflect responsibility and don't care how that affects you. Tech companies are dominant and blame some other service or system or government or rogue employee and don't care when their buggy system or faulty algorithm costs you hours or days or weeks or years of your time or life or data.