> I think it's more the case that the Honda Fit would come with engine problems that the service doesn't effectively repair under warranty, and also with a 5000 pound trailer full of unwanted junk that's hard to remove from the car.
No. A lot of the complaints, including in the OP are about things like product-line complexity and design compromises likely from designing to a lower price.
Some people are venting anecdotes about horrible support and product quality experiences, but that's true for even Apple laptops. The literal worst laptop experience I've ever had was with a 2018 MacBook that would inscrutably and randomly freeze on wake for minutes on end. Apple replaced random parts but otherwise refused to help. The only thing that fixed the problem was a OS downgrade that Apple tried its hardest to make impossible.