My sense is that is wrong. Case in point, I deal with a group that has a relatively elaborate set of excel workbooks to manage their process. None of the workbooks are great, all of them created and maintained by different teams, and there is persistent discussion of needing to accrue tools or some guy even threw together his own MS Access db to substitute for the workbooks. What they do is not at all beyond what Excel could handle, but it is the lack of fundamental process and methods to design a proper system that is the code and fundamentally problem.

I feel that is frequently the issue, fragmentation and derivation caused by a lack of fundamental first principles thinking, willingness to tackle the issue from the ground up. The outcome is then talk of bolting on yet another tool or some fix that really only ads debt.