Companies with highly trained support staff regularly fall for these attacks.
The answer has been figured out by the highly trained engineers. It's "don't provide account recovery options that bypass 2fa". Yeah that sucks for a segment if people, but it sucks less than regularly getting your account stolen due to a social engineering attack. There really, truly, doesn't exist a panacea. You don't have and can't create an oracle that knows when an account recovery attempt is legitimate or not.