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0 pointsstusmall3y ago0 comments

I'd imagine the ratio of post sales support staff is higher than normal with them. Either technical or, as someone else mentioned, legal. Docusign only makes sense as a product if it is quick and easy to use. They need to help customers clear any hurdles fast.

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lumost3y ago· 2 in thread

Anecdotally, I've seen an increasing trend of bloated engineering orgs across startups. Presumably this is motivated in part by a desire to be perceived as an innovative "Tech" company amongst investors.

I don't think it's a fair assumption that only sales/marketing orgs are oversized anymore. Oversized engineering orgs also lead to oversized opex spend due to added difficulty in having ~1k engineers contribute to a common code base.

monkeydust3y ago

Yea I'm seeing this. Lot of 'lets throw more eng fte's' on this problem rather than trying to make existing more productive. This will have to change.

subsubzero3y ago

100%, what I have seen is alot of companies are trying to emulate Google's laid back culture in shipping products. The problem with this is Google is one of the most successful monopolies ever created. Alot of these tech companies are not, but they emulate the perks and wlb that google has which leads to situations like what we are seeing now.

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