you also don't want your automation guessing at what the problem is, or what the effects are. you want real info from a real person even if it isn't given to you the millisecond you look for it.
this is why status pages aren't updated by automation. if they're updated by a person, you know that people know about the problem, you know that people are working on the problem, and so on, which is good, but while they figure out what's going on, you see a "green" status page.
this is normal.
(this is for future readers, more than the person I am replying to.)