> we spend probably half an hour in Zurich trying to find someone that knows the place and speak German or French at acceptable level to give us directions. It was during the late evening and out of 15 people we stopped like one was swiss.

Stopped...successfully? And does Swiss German count as "an acceptable level of German" :)? I don't find it hard to believe that 14 people would pass you by (as people would in a major city), but I find it hard to believe that out of 14 people, none would speak the major national languages.