Twitter is a US company and therefore it makes sense that they would approach diplomacy from a US-worldview.
It certainly is a shame that people can makeup lies about someone and create a targeted campaign against that individual, but to people on the outside it can be difficult to play referee. Elon Musk proved you can call someone a pedo without any repercussions. This is the guy that claims he is going to take over Twitter in support of free speech. The proper venue to resolve harassment and defamation campaigns is usually the courts, unless you are getting threats and I think that is a much clearer violation of the ToS that is actionable.
This is why this perspective is so privileged. You're assuming people have access to a functioning legal system through which to correct the issue. In some rich countries, that'd cost a lot of time and money, which many people don't have. And in some poor countries without a functioning state, that's not even an option at all.
It's also an inversion of morality. You're putting 100% of the onus onto the small time individual to correct the issue, and 0% of the onus onto the large corporation that actively facilitated the harassment in the first place by engineering viral mechanics that encourage mobbing. You're also placing the cost burden onto the taxpayers by burdening the judiciary, and allowing the corporation to internalize all of the gains. The victims and society pay the cost, and the corporation makes money off the victimization that it actively facilitated. It's perverse.
> Twitter is a US company and therefore it makes sense that they would approach diplomacy from a US-worldview.
This is just a made up excuse as to why social media companies should be allowed to actively facilitate a spectrum of outcomes ranging from harassment to populism to outright genocide. I don't care if they are a US company or not. What they're doing is wrong.