I think apathy and physical exhaustion is fairly easy to tell apart. I do agree that burnout and apathy can be difficult to distinguish, mostly because they're the same just with different motives (apathy is generally voluntary but burnout is apathy that's involuntary because the person simply can't care anymore while staying sane). But it's definitely across industries and not just in healthcare.
I agree with both point you and Parent make (difficult/easy to tell apart). But seems to me in person vs remote communications are the crux of the distinction