> Seriously if the app store does not offer solution for effective support system. You have to create it yourself or collaborate with other app developers and create system for it.
That's a good idea. The App Store, in Apple's example, has been seriously lacking a comprehensive bug reporting/support system. It would be interesting to see a third party take it on; after all, AdMob took on iOS advertising before Apple did. This is certainly something that could be done in a similar fashion.
I haven't seen anything out there yet like this (maybe it exists, though). Seems to me like it could have a lot of potential - especially if it worked across iOS/Android/WP, had various statistics, etc.
