> I can’t think of a single case where you’d want to remove the invoices of a customer you delete. Ever.

CCPA will require you to delete the invoices. And I would love for all platforms to support deleting everything, including invoices, considering some things are illegal in other places and if there's proof of you buying said illegal thing, you can get in serious trouble (think gay dating apps in the UAE).

But I don't really agree with the author on his take about soft deletions.