This is a really scenario specific question - sometimes it's needed, sometimes it isn't. At my shop we have customers that will suspend their account but our sales team is pretty damn awesome so usually they end up renewing after going a while without our product - so being able to easily restore a large swath of former customers with all their permissions and preferences intact with a simple click of a button is a huge win compared to having a dev try to piece the data together out of backups that are six months out of date (a little secret... we never did this and just put the obligation on the CS team to manually recreate the records since that cost the company less).

Becauase that's a huge assumption. From my experience, it's sorta like the giant box of old cables most techies keep around.

Do you reach into it often? No.

But when you do it absolutely saves the day and makes you a hero.