Uber are worse where I live. They cancel on you, they accept the fare and then just screw around for 20 minutes until you cancel, then if you try to rebook the price has magically gone up. At most times of day they are more expensive than the normal cab firms.

This all seems to come down to the rates of pay available to drivers getting worse, presumably as the VC money runs out. Thankfully the old cab firms have managed to cling on in the face of years of massive market distortion, and are still there to pick up the slack.