Here is a podcast [1] discussing a particular case of recovering damages from service provider that performed inspections of fire sprinkler systems. part of the argument was such services were some kind of core / essential service regulated by the state. One interesting detail of this was that the argument that fire sprinkler inspection services were subject to state regulation was a novel argument that hadn't been specifically covered in case law, and the service provider would NOT want a precedent to be established that they could not limit liability, so this was a significant motivating factor to settle quickly and pay damages.
Here is another podcast about limits of liability in service contracts [2]. A lot of the discussion is about burglar alarms that fail to go off & related issues.
[1] https://rathbonegroup.libsyn.com/the-benefits-of-early-motio... [2] https://rathbonegroup.libsyn.com/service-contracts-limit-lia...
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