Drivers were given bad routes, terminated, but the decision makers are sufficiently abstracted away from the consequences of the decision. At most, it will go back to them as 'feedback' which they will shrug on to the cheap GPS provider in the form of an email, which will be phrased as 'we are working very closely with our provider to resolve these issues'.
Drivers traditionally had local knowledge of the area they worked in because they lived there.
Since the new breed has taken hold it seems that every journey is down to the way Waze thinks is best, even if that's the wrong way down a one way street, or the longest way round because the driver doesn't know that there's a path that saves a tenner.
GPS and mapping is far from ready for this kind of business, even if it's as good as it gets. Reliance on technology in such an organic activity as driving lowers the safety of the roads. Drivers need to look at the paint on the floor and the signs on the street, not just trust the tech.
I feel strongly about that s because I drive for a living and when I'm held up it's usually the "one leg dangling delivery riders" or it's the out of town cabs trying to three point turn and backtrack to get on course again.
you cannot built technology...stop ruining it with your greed!