It is ad supported, not free. So there’s a commercial quality expectation. Am I “entitled” if I don’t like a tv show on broadcast tv even though it has ads?

Also, even truly free/oss software has an expectation of quality. And saying “I don’t like it and won’t use it” isn’t being entitled. It’s just a normal human response.

If I’m in a museum and look at a painting and remark to my friends “I don’t like that painting and I won’t buy a print. In fact there are so many paintings in this museum, I don’t think I’ll return.” Am I being entitled?

I think it’s pretty authoritarian to call out people expressing reasonable opinions as if they are “entitled.”

As a reader I’m happy to know that feedly’s free product sucks. That’s very helpful to me. I’m glad OP shared their idea and I hope that people gatekeeping won’t stop OP and others like them from sharing more useful ideas.

I don’t think it’s entitled at all to expect things to not suck regardless of whether they’re free or require payment. Truly good products make you want to pay to receive a carrot, bad ones to avoid a stick. The only carrots Feedly has to offer are all moldy and gross, so they’ve resorted to more and more sticks.

The author also did exactly what you want by switching to NetNewsWire, so I don’t know what you’re complaining about other than that they made a blog post explaining that decision.