Many years ago I asked my employer why my salary was lower than the contractually agreed minimum salary for 21 year olds in their organisation. I never received a reply but I did receive a raise and pay backdated to the point where I was hired.
Years before that I asked my bank why I can't just use all the ATMs since they all have money in them and they're all connected to the same network. I never received a reply but some years later the ATMs were indeed all usable (of course, subsequently many began to charge money for withdrawals, so it's still worth going to the "right" ATM if you care)
More recently I asked my bank if they can avoid giving me a contactless capable credit card when they issue new cards. At first they said this was impossible, but when time came to renew my card and I mentioned being disappointed that it would now be contactless, the call taker said actually she can do that, she'll cancel the renewed card she's just had issued and send me one without contactless, but it will take a few days.
That card expired, and a few months ago I received its automatic replacement, this time it does have the contactless logo like all the others, but it came with a slim "Contactless-less" sheet explaining that the bank noticed I don't want a contactless card and have told this card not to allow contactless transactions despite the logo however, it is actually a contactless card and so if I change my mind I can just call the bank and activate the contactless feature.
[ You might wonder why I don't want a contactless card. Contactless credit cards can OK modestly sized payments based on proximity, which is convenient but clearly poses a risk of fraud I don't want. My phone is also capable of proximity based transactions, but it is not limited to some arbitrary size of transaction and I need to explicitly unlock it to allow the transaction. So, the phone "is" my credit card for the purposes of routine transactions, but it has better security. ]
